Frequently Asked Questions

Got questions? You're in luck, because we have answers. Below, the most popular customer questions!

Do you accept returns?

Yes! if you not satisfy of any items please contact us kjglamourbeauty@kjglamourbeauty.info and we will email you the return label for the items return and you will receive your refund within 3-5 business days.

What is your shipping policy?

All orders are processed within 2-4 business days. (excluding weekends and holidays). after receiving your order confirmation email. You will receive another notification when your order is ship.

what should I do if I never receive my order?

If your order got lost or stolen please contact us : kjglamourbeauty@kjglamourbeauty.info

and we will assist you with further details.

How do I contact your company if my questions isn't answer?

If you have any questions for any concern please contact us : kjglamourcosmetics2020@gmail.com

is the products organic, cruelty and paraben free?

Yes!

My item arrived broken/damaged? Who should I contact?

If your order came in damage please contact us : and we will email you return shipping label and we'll issue refund or exchange.

Where can I leave a feedback?

If you want to leave us a feedback you're then a welcome to email us :kjglamourcosmetics2020@gmail.com

or DM us via Instagram @kjglamourbeauty.